I. ATM based residential ADSL
A. Congestion management
During periods of network congestion Voice Over IP traffic is prioritized over all other IP traffic to ensure audio quality and 911 emergency service connectivity. Residential DSL is a low-cost, shared service intended for actitivies such as web surfing and e-mailing. Accounts found to be abusing network resources in a way that impacts the quality of service for others may be throttled in a pooled bandwidth group. This ensures fair distribution of network resources. Alternate service plans are available for high-usage accounts.

Velocity Telephone reserves the right to throttle, but not completely block, certain classes of traffic during periods of network congestion.

B. Service blocking
Velocity telephone blocks communication on port 25 (SMTP) to servers outside of our internal network for accounts with dynamic IP addresses. This is done to prevent malicious software from sending spam. Accounts may connect to outside SMTP servers on the standard alternate port, 587. No other ports are blocked.

II. ATM based business DSL
A. Congestion management
During periods of network congestion Voice Over IP traffic is prioritized over all other IP traffic to ensure audio quality and 911 emergency service connectivity.

B. Service blocking
No ports are blocked.

III. FTTN based residential DSL (Video DSL)
Click here for Century Link Policy as this service is resold and thus managed by Century Link.

IV. FTTN based business DSL (Video DSL)
Click here for Century Link Policy as this service is resold and thus managed by Century Link.

V. Riverton campus
A. Congestion management
Riverton campus Internet service is a shared service intended for activities such as web surfing, video and e-mailing. Velocity Telephone utilizes a two level throttling/queuing system to ensure activities such as  file-sharing do not impact "typical" Internet traffic. "Typical" Internet traffic has priority over all  other IP traffic during periods of congestion. Traffic not categorized as "typical" is also placed into a rate-limited queue to ensure the highest possible level of service for activities such as web surfing, video and e-mail.

B. Service blocking
Ports being used for malicious/abusive purposes may be blocked for individual users on a case-by-case basis.

C. Additional policies
Use of Riverton campus Internet service is ultimately governed by Riverton policy. Please contact Riverton Management for additional details.

Please click here to read our use policy / terms & conditions.